I parked my car at Resource Parking on W 4th street on December 1st. I noticed as I drove cross town that my side view mirror was facing wrong way.
I got out and observed that it was hanging and had been damaged (with garage paint scrapes on mirror). I called garage that night and numerous times but got run around. Reached out to Lesley, Trisha and Lincoln in Icon claims with pictures of damaged mirror and $600 invoice for the repair. I was told that the matter was forwarded to their insurance adjustor weeks ago now and have heard absolutely nothing.
They now do not respond to phone messages or emails. What horrible customer service and sleazy that they will not respond to me.
Product or Service Mentioned: Icon Parking Parking.
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Full refund.
I didn't like: Customer service.