Had a great dinner at the Churrascaria Plataforma across the street from Icon. They had listed Icon on their site as an inexpensive place to park.
My next email will be to them, advising them to remove it lest they ruin their credibility. ICON SUCKS!!!! It is under staffed and poorly set up and run. There was one very rude cashier and, I kid you not, 50 people in line trying to pay for their cars.
They advertise $12 for 5 hours. We would have made it, but had to wait in the blasted line and ended up getting charged $45. It was ridiculous. We waited for 35 minutes to pay and then another 40 for our car.
Rude guy at the register - seemed to be the senior person. I felt sorry for the guys getting the cars. It wasn't their fault, but everyone was so pissed off that no one was tipping them.
What a freaking sham. DO NOT USE THIS PLACE.
Product or Service Mentioned: Icon Parking Parking.
Reason of review: Pricing issue.
Monetary Loss: $33.
Preferred solution: PAY ME BACK FOR THE TIME I WAITED IN LINE. I WOULD HAVE QUALIFIED FOR THE $12 FARE IF I HADN'T HAD TO WAIT AND NO ONE WOULD LISTEN/HELP..
I liked: Location.
I didn't like: Anything about it, Customer service, Bait and switch.