Icon's app is deceitful. They quote you a rate within the hours you input and then when you check out it has a small line at the bottom of the code that says it does not apply to those hours. DO NOT USE ICON's APP!!! THIS IS DECEPTIVE MARKETING!!
It cost me $65 to park when I thought it would be $25 and I also tried to apply a $10 off coupon for first time app users and that wasn't accepted either.
Icon Customer Service? Does this even exist?? No return email, call or anything!!
I'll be parking anywhere but ICOn. Please share this on your social pages so other people can't be ripped off.
AND the garage guy was slow as molasses. So un customer friendly!
Reason of review: Pricing issue.
Monetary Loss: $40.
Preferred solution: Price reduction.
I liked: Location.
I didn't like: Customer service to resolve problem, Rude and angry garage attendant.