The icon parking garage on Carlisle St in the financial district severely scratched the rear of my car and of course, didn't let me know so that when I arrived home, it became my responsibility. They even tried to rub/buff it out which was very obvious as noted in the picture.
I called and spoke to their manager of whom proceeded to lie and told me they always check and that I must have damaged it on my way home. After telling him that this is impossible, he gives me the number to customer service of whom isn't even open after 7:00pm.
Now, my New BMW is destroyed and it's my wallet that gets to pay for their carelessness. This company is run by liars and scumbags.
Product or Service Mentioned: Icon Parking Parking.
Reason of review: Poor customer service.