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The icon parking garage on Carlisle St in the financial district severely scratched the rear of my car and of course, didn't let me know so that when I arrived home, it became my responsibility. They even tried to rub/buff it out which was very obvious as noted in the picture.

I called and spoke to their manager of whom proceeded to lie and told me they always check and that I must have damaged it on my way home. After telling him that this is impossible, he gives me the number to customer service of whom isn't even open after 7:00pm.

Now, my New BMW is destroyed and it's my wallet that gets to pay for their carelessness. This company is run by liars and scumbags.

Product or Service Mentioned: Icon Parking Parking.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 13, 2016.
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