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Icon Parking - Awful customer service

I can’t get in touch with anyone to cancel my monthly parking. I’ve been a customer for 11 years. This is a scummy company.
Company wrote 0 private or public responses to the review from Dec 07.
1.0
Details
Customer service
Price Affordability
Staff
Value for money
Website
#1417965
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Icon Parking - I got disconnected before anyone picked up.

Can someone in customer service call me back on 347-219-0768 about a lost ICON loyalty card? Thanks.
Company wrote 0 public responses to the review from Dec 05.
#1415887
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Icon Parking - Horrible

They scratched my car numerous of times and then took 2 months to file a claim once thry did they took my car to get fixed hooked me up getting a rental but i had to pay wtf have no car for a week im pissed
Company wrote 0 private or public responses to the review from Oct 01.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1370767
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I prepaid and got a reservation for this lot on night of 8/28 for entry 8/29 between 1-5pm .Got my receipt, gave my Visa card.Brought car in Hyundai 2016 1.5 turbo. Got in on 8/29 a little after 1pm and left at around 3.30pm after the dust and screaming subsided.Bottom...
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Company wrote 0 private or public responses to the review from Aug 30.
2.0
#1342396
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Icon Parking - Nightmare
On August 17th at around 5:40 pm I left my gray Subaru Forester 2010 with an attendant at Icon parking on 235 West 48th Street. I returned promptly at around 9:20 pm that same evening and was instructed to pay my parking ticket, which amounted to $57 plus tax....
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Company wrote 0 private or public responses to the review from Aug 19.
#1333476
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Icon's app is deceitful. They quote you a rate within the hours you input and then when you check out it has a small line at the bottom of the code that says it does not apply to those hours. DO NOT USE ICON's APP!!! THIS IS DECEPTIVE MARKETING!! It cost me $65 to park...
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Company wrote 0 private or public responses to the review from Aug 01.
1.5
I liked
  • Location
I didn't like
  • Rude and angry garage attendant
  • Customer service to resolve problem
#1318330
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Parking lot in east 57th between 2nd Avenue and 3rd... The laziest, nastiest guys... They told my son to wait for car for 39 minuets while all 5 Of them were sitting inside the booth, listening to the music.. refusing to come out... Their excuse: they had a lot of...
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Company wrote 0 private or public responses to the review from Jul 26.
#1313843
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Icon Parking - Nightmare

Icon Parking - Nightmare
Icon Parking - Nightmare
Dropped car off at Icon on Madison and 38th. Sign says open 24 hours. Try to pick up car at 1am and garage is closed. I need to get home. An hour later garage is still closed. No one answers the phone or the bell.
Company wrote 0 public responses to the review from Jul 21.
#1309073
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she worked me through your websit (my first time using it) and saved me 50% off parking I know she was doing her job however she does it very well and in a very pleasant way. you are lucky to have her on your team. she also was veryhelpfull in finding another parkin...
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Company wrote 0 private or public responses to the review from May 31.
#1268225
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Icon Parking - Complaint

I was visiting my Aunt in NYC and decided to become a member so that I can have a secure place to park. I made a reservation and at the end if the night I was told that I parked in the wrong place. They never looked at my reservation or he did and liked to me about it. So I'm out almost 90 dollars for parking. I will never ever use them again bunch of thieves.
Company wrote 0 public responses to the review from Apr 29.
#1243532
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